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FAQ
THE MOST COMMON QUESTIONS
To receive any replacements, any breakage must be reported to us with photo evidence within 48 hours upon receipt of your order. Please be sure to keep all packaging materials and document them with photos of the interior and exterior of the package so we may be able to file a claim with the mail carrier and replace your goods free of charge. We do not accept items damaged from use. Contact us at info@laclay.co for further assistance.
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